toll free- 800-925-5055
phone- 919-875-8871
fax- 919-875-9855
4211 Atlantic Avenue
Raleigh, NC 27604
info@procarpetsys.com
 
 

Initial Contact

  • Receive Info though our web site or though other means

Interested Party Does Due Diligence

  • Read literature
  • Call PCS with Questions
  • Call Selected Current PCS Franchisees
  • Makes visit to PCS International Headquarters, if desired

Fill Out Confidential Franchise Application and Associated Forms

  • Forms are e-mail, faxed, or mailed to our office
  • Consideration given to applicant by Franchise Review Board

Applicant Notified of Boards Decision

  • If decision is positive, then Applicant is given unlock code to download UFOC or it is mailed out.
  • If Applicant does not qualify, they are notified at this time.

UFOC Disclosed

  • Applicant signs and returns Acknowledgement of Receipt and does due diligence
  • Review with Attorney and Accountant if desired

Discuss territory desires

  • Call and talk to Franchise Investment Counselor and make desires known
  • Come to a mutually acceptable agreement

Territory is Outlined

  • Complete territory request and entity information on Start Up Form and fax or e-mail back to (919) 875-9855) or info@procarpetsys.com

Deposit To Hold Territory

  • Complete Deposit to Hold Territory Agreement and submit with $1,000 deposit.

Receive and review completed Territory Worksheet

  • Approve territory and fax back to PCS, Inc. at (919) 875-9855)

Receive Franchise Document Package

  • Sign and return Franchise Documents with payment after 5 business working days of receipt of completed documents

Secure equipment & van financing

  • Contact Mary Allison at Beneficial Capital Leasing at (800) 886-8944 or your financial institution of your choice

Schedule Professional Carpet Systems Academy Training

  • Commence search for PCS Employee(s) if applicable, , if you have any questions please contact Brian Hochman at NCC Assessment Technologies at (800) 737-5622). We recommend a Department of Motor Vehicle report and comprehensive physical exam with optional drug screen at your local medical clinic.

Receive Pre-reading material to prepare for Professional Carpet Systems Academy

  • Receive and read the Professional Carpet Systems Manuals (do not bring these to the PCS Academy training)
  • Receive and read the 7 Habits of Highly Effective People by Stephen Covey (don't forget to bring the 7 Habits book to the PCS Academy training)

Call your local Phone Company

  • Reserve dedicated PCS phone number(s)

Call TDA (Telephone Directory Advertising) at (314) 519-9229, ask for Dan Fineberg

  • Establish Yellow Page Ad

Set up direct mail program and CBOSS Telephony system

  • Compile your database for direct mail (needs to be in comma delimited format - Call Fritz Thompson for details at (800) 925-5055 extension 32

Receive Professional Carpet Systems Academy Registration Packet

Complete and fax or e-mail back the following forms to (919) 875-9855:

  • Registration Form
  • Decal Order Form
  • Software Order Form
  • Uniform Order Form
  • Book airfare: Travel Associates at (212) 922-0850 or Agent of your own choosing. (Plan to arrive Sunday prior to noon and leave Saturday morning anytime)
  • Book hotel: Ramada Inn at (919) 782-7525 (have credit card available for reservation)
  • Optional: Book rental car: A rental car in not required but is optional. Shuttle service is provided by the Motel, and we will shuttle you back and forth during the classes. No service is available on Sunday or evenings however.

Complimentary transportation is provided from the airport to Ramada Inn please proceed to baggage claim area and use hotel courtesy phone to call for shuttle or call (919) 782-7525.

The Ramada Shuttle will also proved complimentary transportation to and from the Professional Carpet Systems Academy Training each morning, please meet in the lobby at 7:00am.

If applicable in your state...

  • File for fictitious business name and/or apply for appropriate business license

Professional Carpet Systems Insurance

  • Add Professional Carpet Systems as an "Additional Insured" on your General Liability policy.
  • Arrange for Automobile Liability, Collision and Comprehensive on your van and equipment prior to deliver. The value of the van with permanently installed equipment is according to which Truckmount option you purchased if any (please see Equipment and Start up Packages for pricing . To ensure proper coverage on equipment, your Business Package must insure "Personal Property Off-Premises/ or In-Transit" for at least the value of the portable equipment package and water damage package*

*Insurance may be arranged with your current agent.

Operation Set Up

  • Assess computer needs, we highly recommend that you start your business with our CBOSS system (see specifications under CBOSS Information)
  • Take passport photos for PCS Identification Badges (mail to us in Raleigh or have attendees bring to the Academy)
  • Evaluate local answering services for best price and service for water damage business
  • Assess telephone equipment needs (we recommend a minimum of 2 lines with rollover capacity, 4-6 lines if using CBOSS for telemarketing)
  • Determine van storage (cold weather climates require vans with truckmounts to be stored in heated facility)
  • Professional Carpet Systems office set up
  • If you have your equipment shipped prior to class, practice on your own and family members carpet and upholstery
 

Important Numbers To Know

If you have questions in the following, please note the contact and phone number

Advertising/Direct Mail

Fritz Thompson

Professional Carpet Systems, Inc.

(800) 925-5055 ext. 32

UFOC

Territory Set Up

Franchise Agreement

Training

Cliff Dwoskin or Fritz Thompson

Professional Carpet Systems, Inc.

(800) 925-5055 ext. 92 or 32

Uniforms, Decal, Lawn Sign

Printing/Forms/Manuals

PCS Software Program

Administrative Assistant

Professional Carpet Systems, Inc.

(800) 925-5055

Management/Operations

Hiring an Employee

Fritz Thompson

Professional Carpet Systems, Inc.

(800) 925-5055 ext. 32
Equipment & Van Financing

Mary Allison

Beneficial Capital Leasing

(800) 886-8944
Direct Mail

Fritz Thompson

Professional Carpet Systems, Inc.

(800) 925-5055 ext. 32
Yellow Page Ad

Dan Fineberg

Telephone Directory Advertising

(314) 519-9229
Employee Testing (OPQ)

Brian Hochman

NCC Assessment Tech.

(800) 737-5622
Transporting of PCS Van

Shipping Manager

Sam Geis

Professional Carpet Systems, Inc.

(800) 925-5055 ext. 32
Shipment of Equipment & Chemicals

Sam Geis

Professional Carpet Systems, Inc.

(800) 882-1796
Airfare

Please ask for Sonya

Travel Associates

(212) 922-0850
Hotel

Ramada Inn

Contact: Reservations

(919) 782-7525

 

THINGS TO TAKE WITH YOU TO CLASS

Please give this check sheet to all individuals attending the Professional Carpet Systems Academy Training.

  • This check sheet
  • Passport photos if not already mailed
  • Cash for 2 meals a day and incidentals for 11 days per person (Complimentary breakfast is served every morning at the Ramada Inn)
  • Credit card for hotel bill
  • Phone card for calling home
  • Drivers License or other valid photo I.D.
  • Provide for extra space in suitcase for additional items received at training
  • Bring manuals
  • Bring your 7 Habits of Highly Effective People
  • Clothing (see dress code in Registration Packet)
    • Casual means jeans and a shirt, preferably PCS pull over shirts (no t-shirts please)
    • Tie/Dress means slacks and a shirt with tie, dress for women
    • We have a formal dinner on the last day of the Academy, a coat and tie is in order
    • Please bring a rain jacket (Raleigh weather is very unpredictable)
  • After arrival at the Raleigh Airport, complimentary transportation is provided from the airport Ramada Inn, please proceed to baggage claim and use hotel courtesy phone to call for shuttle or call (919) 782-7525.
  • Bring checks for IICRC certification, per person price for carpet cleaning is $40.00 and water damage is $30.00. Make checks out to IICRC
 
 
 

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